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Frequently asked questions

Getting started, family coordination, security, and Free vs Safe Guard Plus+.

Getting Started & Family Coordination

How does Parent Safe Guard help if my siblings and I don’t agree or aren’t very tech-savvy?

Parent Safe Guard was built specifically to reduce the “group-text chaos” and keep everyone on the same page. The interface is designed to be clean, simple, and straightforward for family members of all tech levels. Tools like CareBoard create a single, organized place for update notes, task assignments, and daily check-ins so no one feels left out of the loop—or overwhelmed by notifications.

Does my aging parent need to download an app or log in?

No. Parent Safe Guard is primarily designed as a command center for adult children and family caregivers. While parents can be included if appropriate, your family can use tools like HomeSafe (home audits), DoseClear (medication logs), and VisitKit (check-in checklists) entirely on their own to manage care seamlessly.

How does sharing an account work across the family?

With a Safe Guard Plus+ plan, your subscription unlocks the full household suite on your account—sibling coordination, vaults, papers, and care plans—without paying per tool. Many families appoint one steward who runs the suite and keeps siblings aligned through CareBoard updates, exports, and print handoffs. (Dedicated multi-seat invites are on the roadmap; until then, share deliberately on devices you trust.)

Security, Vaults, & Disclaimers

Is our family’s data private and secure?

Yes. We treat sensitive medical, legal, and financial logistics with care. Household account details stay private to your login and are never sold. Most tool content stays in your browser on your device. Features like LegacyLock and PaperTrail help keep critical records organized and available to the family members you choose to involve.

Does Parent Safe Guard offer medical, legal, or emergency services?

No. Parent Safe Guard provides educational, organizational, and coordination tools to assist families in managing care at home. Our tools do not provide medical advice, diagnosis, or treatment, nor do they replace legal counsel or emergency medical response services. In an emergency, always call 911 or your local emergency services.

Plans & Subscription

What is included in the Free tier versus Safe Guard Plus+?

Free plan: immediate access to essential individual care tools like HomeSafe (fall audits), DoseClear (medication tracking), VisitKit (check-in guides), StayGear, CareCost, DriveDecide, BenefitScout (Medicare reality check), TalkKit (hard conversation scripts), FallLog, plus Care Pathways tools (CognitiveKit, PathKit, ComfortCare, LegacyKit).

Safe Guard Plus+: unlocks the full multi-caregiver household suite—including sibling coordination (CareBoard), secure legal/document vaults (LegacyLock & PaperTrail), authority mapping (RightsCircle), bills radar (BillBeacon), doctor packets (ApptRelay), move plans, respite pulse, and remote monitoring plans (StayLink).

Can I change or cancel my plan at any time?

Yes. If you choose the Monthly plan, you can cancel at any time with no long-term commitment. We also offer Yearly and Lifetime options if you prefer to save on long-term care management.

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